COLLECTION
OF MEDICAL & DENTAL BILLS
Over the years of our collecting
patient accounts, we have learned many things from our medical/dental service
providers. Our clients prefer to
practice in their field of expertise while having us collect their claims.
They don't do their own accounting or tax returns, repair office
equipment, do the landscaping or maintain their offices.
These services are outsourced. They
believe their time and the time of their staff is put to much better and
profitable use doing what they do best - treating patients.
When you trust you trust your account
collection to our collection attorneys, you are giving recalcitrant patients a
powerful reason to pay their debts. We
do more than just talk - we can sue. At
the same time, by making referral of your unpaid bills after a certain number of
days to our office, an office policy administered by your staff, you remove
yourself from a direct confrontation with your patient thereby enhancing, if you
desire, potential for continuing your relationship with the patient.
At the same time, our involvement
reconfirms to the patient that your professional services deserve payment of
just compensation. However, one of
the greatest enemies in collecting your claim is time. Statistics show that the likelihood of collection sharply
decreases as time passes. A
patient's gratitude to you for healing him is inversely proportional to the
duration of his memory of why he came to you in the first place. Patients move, lose and change jobs, dissipate assets as time
passes making collection more difficult. Therefore
an early referral for collection pays off even after collection fees are paid.
As soon as you are being stalled or stonewalled on an account, it should
be referred for collection.
You also avoid the very real concern
that the means by which your own staff is handling collection matters may be
violative of state or federal law.
As attorneys, if we obtain a Judgment
against the debtor, we can garnish wages, levy on bank accounts, real estate and
other assets to get you paid.
I am sure you
may have one or two claims in mind as you read this.
Give us a call to discuss them. We
may be able to give you some ideas as to how to enhance their collectibility
and, of course, how we could be of service to you.